We love our products and want you to. too! If you are dissatisfied with your order for any reason, you may return your product(s) to AFORÉ within 30 days for a full refund of the purchase price.*
All returned merchandise must be in its original packaging, have the original sales slip enclosed, and be postmarked within 30 days of the order date. Returned products must contain more than 50% of the product. Customers are responsible for return shipping charges, unless the return was a result of damage or error. Please allow up to 45 days for the return to be processed and credited to your account. A credit should appear on your statement within 2 full billing cycles.
Ship Your Return
via UPS, US mail or another common carrier to the following address
875 N. Michigan Ave., Suite #3850, Chicago IL 60611
We recommend using a shipping method with tracking and insurance. Retain your shipping receipt for proof. We are not responsible for return packages that may be lost or damaged in transit.
For Shipping Errors or Damage, we sincerely apologize! Please contact us within 24 hours of receipt at email@example.com for instructions. Please include your order number, name, address, and a description of what happened. If a replacement item is in stock, we will ship it to you immediately.
We appreciate your assistance and understanding in adhering to this return policy. Please remember that we reserve the right to refuse a refund on any return shipment. Multiple return requests are subject to our review and a maximum of three returns per rolling year/365 day period are allowed per customer, after which they will no longer be able to return items. We reserve the right to deny multiple refunds on products purchased and returned more than once.
Returns that do not meet the return policy criteria will not qualify for a refund and may be returned at the customer’s expense or destroyed upon request.
If you have any questions about whether you qualify for a return or would like to arrange for an exchange, please feel free to contact us at firstname.lastname@example.org
The AFORÉ Team
Please call or text 847-322-0597 with any inquiries about our money-back guarantee, products, or any other questions.
*A full refund less any original shipping and handling fees will be credited to your original payment method. If your order was shipped via “Free Shipping,” a flat $10 fee will be deducted from your original invoice total.